Software: Macintosh OS X 10.3.8 (and at least one earlier version), Palm Desktop 4.2.1.
Hardware: any OS X Macintosh including Pismo, Palm Tungsten T3.
Problem: When I tried to hotsync with USB, I got this error message:
Unknown Sync Error
[16385]
I had just installed the IrDA.prc keyboard driver for my SmartKeyboard SK6688. If it’s active, I get that sync error.
Solution: But all I have to do is uncheck “Active Keyboard” in IrDA on my Palm! Very easy to toggle. Using Bluetooth for sync will also avoid this problem, but since I leave it in the charging cradle at work, I (like to) use the convenient HotSync button.
Thank you. Thank you. Thank you. I’ve had a palm tungsten e for a while and brought this keyboard with it, ever since I’ve been trying to get it to sync. My misery has now been solved after hours of well…being quite impatient. I really really am very grateful for your post. Thanks again!! Dan.
Comment by Dan — May 29, 2006 @ 4:26 pm